Information Systems Officer - Service Desk

Barolin Street Bundaberg  
Employment Type:
FP - Full-Time Permanent  
IT Operations

·         Permanent role in a Regional Bank

·         Great location and lifestyle in the Bundaberg area

·         Develop your skills in a Supportive Team Environment

Supporting the organisations IT environment, the successful applicant will join the front line of the Bank’s IT team.

The successful candidate will possess previous Service Desk experience, and will undertake a role that includes:

·         End user desktop support and troubleshooting

·         End user device configuration and maintenance

·         IT Asset Management

·         Support for users across multiple sites

·         Development of procedure & system documentation

The successful applicant should also possess the following skills and qualifications:

·         Strong ITIL skills and experience with Service Desk software

·         A good knowledge of Active Directory and Microsoft environments

·         Citrix and thin client experience is desirable

·         Ability to learn new technologies quickly

·         A well organised and professional approach with a focus on customer service

·         Relevant tertiary or industry qualifications

·         Strong written and verbal communication skills

The ideal candidate will have highly developed problem solving skills, be self-motivated, able to build effective relationships with key contacts and demonstrate professionalism coupled with flexibility in high pressure situations.

If you are looking for a challenging opportunity, with an organisation that can provide the support and technologies for you to succeed at what you do best...we would like to hear from you.

If you are successful for a role with Auswide Bank, it is a condition of employment that background screening is completed to ensure that the Bank complies with its own obligations and requirements under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks will include a minimum of a Criminal History check, Bankruptcy check, ASIC Banned & Disqualified Persons check and Employment checks.

As part of the application process, we may also ask you to complete a survey about your work style and any appropriate aptitude tests relevant to the role.