Customer Specialist - Mackay

Employment Type:
FP - Full-Time Permanent  
Mackay Caneland Central

Auswide Bank is a Queensland based Australian Bank, where we value our people and most of all, our customers. Our vision is to be a leader in banking in our communities.  As an Auswide Bank Customer Specialist, you will be responsible for the highest delivery of an excellent customer experience and seamless service to our existing and new customers.

The successful applicant will:

·    Have proven experience and ability in the Banking Industry, in particular Branch operations, across all Retail Banking products and services, including consumer lending.

·    Have a strong commitment customer service and customer experience and will need to demonstrate the ability to work towards individual performance measures.

·    Be required to engage with customers, supporting new and existing customers banking needs with Auswide Bank products.

·    Work with the Branch Leader and Home Loan Specialist to actively source and secure New to Bank customer opportunities.

At Auswide Bank, we pride ourselves on an extremely high standard of customer service therefore effective problem solving, negotiation and communication skills are necessary. 

Auswide Bank is Australia's 10th largest ASX listed Bank, with its' Head Office based in Bundaberg, Queensland and prides itself on delivering exceptional financial products and services face-to-face, online and through relationships with specialised providers. By ‎joining ‎Auswide Bank, you are joining a company that offers a fast-paced, focused, ‎innovative ‎work environment, and a rewarding career with an attractive staff benefits package.

If you are successful for a role with Auswide Bank, it is a condition of employment that background screening is completed to ensure that the Bank complies with its own obligations and requirements under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks will include a minimum of a Criminal History check, Bankruptcy check, ASIC Banned & Disqualified Persons check and Employment checks.